#WE’RE HIRING
#HELLOYES IS HIRING
#ACCOUNT MANAGER
**Job Title:** Mid Account Lead
**Location:** Johannesburg, Bedfordview
**Education Level:** Diploma
**Job Level:** Mid
**Type:** Permanent
**Company:** HelloYes Marketing
**Company Description:**
“At #HelloYes Marketing, we are a globally recognised brand, a powerhouse of creativity, and a trailblazing agency at the intersection of digital and technology. We are on the lookout for exceptionally talented individuals who crave the opportunity to fuel their curiosity and thrive in an environment that champions innovation.”
**Role and Responsibilities:**
- Managing key relationships and deadlines with clients and suppliers.
- Meeting with clients frequently, serving as a conduit between client and execution/advertising team
- Present proposals to clients for approval
- Growing Key Accounts through new business and strategic initiatives
- Ensuring the execution team hits KPI’s to ensure client objectives are met
- Managing all campaigns
- Quality Control all content, work produced and outputs prior to client submission
- Adherence to client CI and brand guidance
- Analyse and report on campaign and monthly performance and drive improvements with the development team
- Assisting in the formation of strategies and proposals for clients and heading pitches
**Requirements:**
- A strong understanding of Digital services
- Technologically minded
- Excellent written and grammatical skills
- Supervisory skills
**Duties will include:**
- Proactively solve complex problems
- Project managing
**Qualifications and education requirements:**
- Degree/diploma
- Preferred skills
- Digital knowledge
- Excellent written and grammatical skills
**Advantages:**
- Worked in an agency
- Digital knowledge
This position at #HelloYes Marketing offers the opportunity to work in a dynamic marketing agency that prioritizes adaptability and integration in serving clients’ evolving needs. If you meet the qualifications, have a curious mind and are ready to excel in the fast-paced world, we invite you to apply. Send your CV to [email protected]
#SOCIAL MEDIA COODINATOR
**Job Title:** Mid Social Media Co-ordinator
**Location:** Johannesburg, Bedfordview
**Education Level:** Diploma
**Job Level:** Mid
**Type:** Permanent
**Company:** HelloYes Marketing
**Company Description:**
“At #HelloYes Marketing, we are a globally recognized brand, a powerhouse of creativity, and a trailblazing agency at the intersection of digital and technology. We are on the lookout for exceptionally talented individuals who crave the opportunity to fuel their curiosity and thrive in an environment that champions innovation.”
**Role and Responsibilities:**
- Content creation for the different platforms
- Copywriting is required for monthly content plans
- Understanding the different platforms such as Meta, LinkedIn, and X
- Keep up to date with what the new tools are on the platforms
- Research competitors and industry trends and implement it into the content
- Responsible for proofreading and proof checking all content before being distributed
- To come up with strategies, plan, manage and implement all social media activities and calendars
- To post the content on the different social media platforms
**Community management:**
- Pro-actively manage social media communities.
- Respond appropriately to user comments and queries with client’s approval and assistance
- Build FAQ sheets
- Manage escalation processes with the client
**Customer relations:**
- Offer support to the clients, communicate with clients and ensure client satisfaction.
**Paid Media:**
- Manage media spend on the different platforms according to set KPI’s
**KPIs:**
- Meet with clients monthly and present reports, calendars and ideas on how to improve the performance of the platforms
- Ensure the accounts KPI’s are met
- Execute work in a timely manner; meet all deadlines whilst producing quality and accurate work
- Advice on the development of social media applications and running of promotions
- Stay abreast of current industry trends and technology, creating and updating quarterly reviews
- Research ideas and study successful competitor’s campaigns and report on these findings
**Qualifications and education requirements:**
- BA degree/qualification in social media
- Minimum two years’ experience in social media
- Previous Agency Experience a must
- Copywriting skills
- Excellent written and grammatical skills
**Preferred skills:**
- Knowledge of Social Management tools
- Business Manager
This position at #HelloYes Marketing offers the opportunity to work in a dynamic digital marketing agency that prioritizes adaptability and integration in serving clients’ evolving needs. If you meet the qualifications, have a curious mind and are ready to excel in the fast-paced world of social media management, we invite you to apply. Send your CV to [email protected]
**Job Title:** Senior Social Media Manager
**Location:** Johannesburg, Bedfordview
**Education Level:** Diploma
**Job Level:** Senior
**Type:** Permanent
**Company:** HelloYes Marketing
**Company Description:**
“At #HelloYes Marketing, we are a globally recognized brand, a powerhouse of creativity, and a trailblazing agency at the intersection of digital and technology. We are on the lookout for exceptionally talented individuals who crave the opportunity to fuel their curiosity and thrive in an environment that champions innovation.”
**Role and Responsibilities:**
- Content Creation:
- Develop monthly content plans and execute copywriting across various platforms.
- Proficiency in platforms like Meta, LinkedIn, and X.
- Stay updated on new tools and features on social media platforms.
- Research competitors and industry trends, integrating findings into content.
- Ensure thorough proofreading and quality control before content distribution.
- Formulate social media strategies, manage calendars, and execute posting.
**Community Management:**
- Proactively oversee social media communities.
- Ensure the user comments and queries are addressed with client approval and assistance.
- Create and maintain FAQ sheets.
- Manage escalation processes with the client.
**Customer Relations:**
- Provide client support, maintain client communication, and ensure client satisfaction.
**Paid Media:**
- Manage media spending on various platforms according to predefined KPIs.
**Managing the Social Media Team and Scheduling Work:**
In your role as Senior Social Media Manager at HelloYes Marketing, you will also be responsible for efficiently managing the social media team and scheduling their work. This involves:
- Assign tasks and projects to team members, taking into account their strengths, expertise, and workload.
- Ensure effective collaboration and communication within the team to meet project goals.
- Develop and maintain work schedules to ensure that all tasks and projects are completed on time.
- Prioritize assignments based on client requirements and deadlines.
- Allocate resources, including budget and manpower, to various projects as needed.
- Monitor resource utilization to optimize efficiency.
- Identify training needs within the team and provide necessary support and training opportunities.
- Foster a learning environment that promotes skill development.
- Implement processes for quality control to maintain consistency and high-quality work.
- Review team output regularly and provide constructive feedback.
- Monitor team performance and ensure that team members are meeting their individual and collective goals.
- Address any performance issues promptly.
- Act as the primary point of contact between the team and clients, conveying client requirements and feedback to the team.
- Collaborate with clients to align project schedules and deliverables.
**Key Performance Indicators (KPIs):**
- Conduct monthly client meetings and present reports, calendars, and improvement ideas for platform performance.
- Ensure the achievement of account KPIs.
- Timely completion of work, meeting all deadlines with high-quality and accurate deliverables.
- Offer advice on social media application development and promotion management.
- Keep abreast of industry trends and technology, producing quarterly reviews.
- Conduct research on innovative ideas and study successful competitor campaigns, reporting findings.
**Qualifications and Education Requirements:**
- Bachelor’s degree/qualification in social media.
- A minimum of three-five years’ experience in social media management.
- Previous agency experience is mandatory.
- Proficient copywriting skills.
- Exceptional written and grammatical abilities.
**Preferred Skills:**
- Experience overseeing international teams.
- Strong client service and quality control expertise.
- Knowledge of Social Management tools.
- Familiarity with Business Manager.
